Case Study: Digital Mental Health Study
- Genesis

- May 10
- 2 min read

My role: UX Researcher/ UX Research Operations Analyst
Timeline: 1 year
Introduction
The UCLA Depression Grand Challenge (DGC) is a campus initiative to transform understanding of depression and make effective treatments. Research efforts are focused on discovering depression causes and biology to develop targeted treatments. The DGC conducts various studies including the National Digital Mental Health Study (NDMH).

NDMH is a digital sensing study, in collaboration with Apple, to obtain objective health measures, including physical and mental health activity, sleep, and iOS device usage and interaction, and examine these factors in relation to symptoms of depression and anxiety.

Study Overview
Recruit 600 participants to participate in 6 months of data collection, including:
Daily Apple Watch wear
Completing tasks with Apple Health and Research applications
Responding to questionnaires


Study Timeline and Tasks
Participants were assigned daily, biweekly, and periodic tasks (every 8 weeks) to complete on their devices.

To get a better idea of the volume of data collected, here is a visualization of the data that was compiled over a 6 month period.

User Profile
Like the name of the study implies, 600 participants were recruited nationally.
The study recruitment was unique since there was no targeted user profile. Instead, one of the goals was to collect data from a diverse background of participants.
Eligibility factors included:
Current symptoms of depression
Age
Sex
Race
Ethnicity
Height and weight
State of residence

Notice
On account that the study content is highly confidential, I am unable to showcase specific details of my work. Instead, I have provided a brief summary of my contributions.
Please contact me to review my specific research approach and thought processes.
My Role
Due to the high volume of participants enrolled and data collected, I had a nontraditional UX Research role in this study. Instead, I had a hybrid role were I combined responsibilities of a UX Researcher and a UX Research Operations Analyst. I was responsible for instructing participants on how to perform the study tasks and ensuring that participants followed through with tasks until study completion.
Below is a brief summary of my responsibilities:
Onboard

Introduce study goals and tasks
Ensure participants understand how to perform and access study tasks
Troubleshoot

Diagnose technical issues
Provide recommendations for devices
Contact

Contact participants to address compliance
Ensure adherence to study tasks
Apply habit-formation principles
Study Summary
Below is a summary of what I learned from the study and what I would do differently for future projects.
What I learned

What I would do differently

